I had a test done at your facility. The decision to do the test and the scheduling took place very quickly and left me feeling a little unsettled. I called and spoke to Tracy, I believe. She answered all my questions about the test. She was very patient and thorough, and I felt much better after talking to her. Chris took care of me when I came in for the test. He treated me as a person who was a little nervous rather than a patient to be processed. He explained everything as we went; checked on my comfort, and talked with me, not at me.
I felt comfortable throughout the whole test. While most medical providers are polite and ask about your comfort, few really make a personal connection when working with you.
You are a task to be completed as quickly as possible. Chris never made me feel that way. He always made me feel he saw a person. He is a great asset to your business.
In fact, everyone I dealt with took the time to interact with me and make me feel comfortable. I would recommend you to anyone needing your services. – Kathleen